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Thursday November 21, 2024 Salt Lake City, UT

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Media Alert

Press Release

Protecting Utah

Update to Services Offered by Driver License Division Beginning May 4

Sunday May 3, 2020

For vehicle registrations, visit the Utah DMV website DMV.UTAH.GOV

The Utah Department of Public Safety’s Driver License Division (DLD) is updating information regarding services it will be providing in connection with Governor Herbert’s announcement that the State’s COVID-19 level is changing from high risk (red) to moderate risk (orange). This change will allow the DLD to expand its services while continuing to abide by the guidelines of social distancing, accommodating for appropriate customer spacing and continuing with the strict hygiene standards the Division has already put into practice. 

The Driver License Division will offer additional services beginning May 4, 2020.

  1. Learner Permits –  A person may apply for a learner permit by contacting the office nearest them. An appointment must be scheduled to take the knowledge test.  Please review the required documents information prior to appearing for the appointment.  **Regular vehicle operator skills tests are currently on hold and will resume when adequate personal protective equipment and protocols are in place**  
  1. Original License/Out Of State Transfer – A person may apply for an original license or transfer an out-of-state license by contacting the office nearest them. An appointment must be scheduled to take the knowledge test. Please review the required documents information prior to appearing for the appointment.
  1. Provisional License (under 21) – If both the knowledge and skills test has been previously completed, a person may contact the office nearest them to schedule an appointment. 
  1. Motorcycle Permits – A person may apply for a motorcycle permit by contacting the office nearest them.  An appointment must be scheduled to take the knowledge test.   
  1. Motorcycle skills test – If a person currently has a motorcycle permit, they may contact the office nearest them to schedule an appointment for a skills test. 

Click here for a list of Utah Driver License Office locations and hours.


Essential Services 

Essential services will continue to be available on a walk-in basis.

  1. CDL License – All services are being provided.
  • Original license
  • Renewal/Duplicate
  • Knowledge Test
  • Skills Test

    2. Renewal – Utah Class D License or Identification Card

  • If eligible for an online renewal, license must be renewed online. If you need assistance locating your PIN number or need a new PIN number issued, please contact the Call Center 801-965-4437 or 888-353-4224
  • If you are not eligible to renew online, you can appear at the nearest office for a renewal within one week of expiration or if your license has expired.

   3.   Duplicate – Utah License or Identification Card

  • Replace a lost or stolen certificate.

  4.  Reinstatement  – Reinstate Driver License

  • If you only need to pay a reinstatement fee, you can contact the Call Center 801-965-4437 or 888-353-4224 and pay the fee over the phone
  • If a new license is required or the license needs to be renewed, you can pay the reinstatement fee in the office and apply for a renewal.

  5.  Renewals for high-risk populations and essential workers (immunocompromised, health/medical personnel) 

  • This service can be provided without immediately appearing.
  • This service is online and through the mail.
  • Contact the Call Center at 801-965-4437.
  • Completion of this process will require appearing at a licensing office within 6 months for a vision exam and an updated photo.

Please review our chart of all services.


The mission of the DPS Driver Licence Division is to regulate licenses and drivers and to promote public safety on Utah’s roads.

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MEDIA CONTACT

Hillary Koellner
Director of Public Affairs
Department of Public Safety
hmkoellner@utah.gov

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